Legal

Terms of Website Use

Last updated: 9 September 2026

These Terms of Website Use explain the rules that apply when you access or use the Lancers Group Ltd website.

Please read these terms carefully before using our website. By using the website, you confirm that you accept these terms. If you do not accept them, you should not use the website.

1. Who we are

This website is operated by:

Lancers Group Ltd
Company number: 17406949
Registered office: 16 Sealand Road, Chester, CH1 4LB
Registered in: England and Wales
Website: https://lancersgroup.co.uk
Email: [email protected]

Lancers Group Ltd is a temporary employment agency specialising in the supply of security personnel.

2. Other terms that may apply

These Terms of Website Use apply only to your access to and use of this website.

The following documents may also apply:

Our Privacy Policy, which explains how we use personal information collected through the website.
Our Candidate Privacy Notice, which explains how we use information about candidates and applicants.
Any separate terms of business agreed with clients.
Any employment, worker, assignment or onboarding documentation provided to candidates or personnel.

If there is a conflict between these website terms and a separately signed contract, the separately signed contract will apply to the relevant services or assignment.

3. Website information

The information on this website is provided for general business information only.

It is not intended to be:

Legal, regulatory, employment or professional advice.
A complete statement of our terms of business.
A guarantee that personnel, employment or assignments will be available.
A binding offer to supply services or provide work.
A substitute for agreed contractual or assignment documentation.

You should obtain appropriate professional advice before acting on information where necessary.

4. Staffing services

Lancers Group Ltd supplies security personnel subject to:

Agreed terms of business.
Appropriate candidate screening and onboarding.
Personnel availability.
Assignment requirements.
Applicable legal and regulatory requirements.
Formal confirmation of the assignment.

Submitting a staffing enquiry does not oblige Lancers Group Ltd to supply personnel and does not create a contract.

Personnel availability is not guaranteed until an assignment has been formally agreed and confirmed.

Where an assignment involves licensable security activity, personnel must hold the appropriate valid Security Industry Authority licence for that activity.

The precise responsibilities of Lancers Group Ltd, the hirer and any end client will depend on the contractual arrangements applying to the assignment.

5. Candidate registrations

Submitting a candidate registration or expression of interest does not:

Guarantee employment or engagement.
Guarantee that an assignment will be offered.
Create an employment, worker or agency relationship.
Confirm that any information or qualification has been accepted or verified.

Any employment, engagement or assignment will be subject to appropriate checks, availability, suitability and separate written documentation.

Candidates must provide information that is accurate, complete and not misleading.

Sensitive onboarding documents must not be submitted through the public registration form unless we have specifically provided an appropriate method for doing so.

6. Accuracy of website content

We take reasonable care when preparing and updating the website, but we do not guarantee that its content will always be complete, accurate or up to date.

Information about services, sectors, availability, licences, laws or regulatory requirements may change.

We may update, remove or change website content without notice.

7. Website availability

We do not guarantee that the website or any part of it will always be available, uninterrupted, secure or free from errors.

We may suspend, withdraw, restrict or change any part of the website for operational, security, maintenance or business reasons.

We will try to provide reasonable notice of significant changes where practical, but we are not obliged to do so.

8. Acceptable use

You must not use the website:

In a way that breaches any applicable law or regulation.
Fraudulently or for an unlawful purpose.
To submit false, misleading or unauthorised information.
To impersonate another person or misrepresent your identity.
To transmit malicious software, viruses or harmful code.
To attempt to gain unauthorised access to the website, its server or connected systems.
To interfere with the website's operation or security.
To collect information about other users without permission.
To send unsolicited advertising, spam or promotional material.
To infringe our rights or the rights of another person.

We may restrict or block access where we reasonably believe these terms have been breached.

9. Intellectual property

Unless stated otherwise, Lancers Group Ltd owns or is licensed to use the intellectual-property rights in the website and its content, including its:

Text and written materials.
Branding and logos.
Page design and layout.
Graphics and original images.
Downloadable materials.

You may view and print reasonable extracts for your personal or internal business use.

You must not copy, reproduce, republish, distribute, modify, sell or commercially exploit website content without our prior written permission, except where permitted by law.

Third-party names, logos, photographs and other materials remain the property of their respective owners.

10. Linking to our website

You may link to our website in a fair and lawful manner that does not damage our reputation or suggest an association, approval or endorsement where none exists.

You must not:

Present a link in a misleading context.
Suggest that we endorse your organisation, products or services without written permission.
Frame or reproduce our website on another website.
Link from a website containing unlawful, fraudulent or seriously offensive material.

We may withdraw linking permission at any time.

11. Third-party websites

Our website may contain links to websites operated by other organisations.

These links are provided for information or convenience only. We do not control third-party websites and do not endorse or accept responsibility for their content, availability, security or privacy practices.

You should review the terms and privacy policies of any third-party website you visit.

12. Viruses and security

We take reasonable steps to maintain the security of our website, but we do not guarantee that it will be secure or free from viruses, malware or other harmful material.

You are responsible for:

Using appropriate security and antivirus protection.
Configuring your devices and software safely.
Maintaining secure internet access.
Protecting your login or device information.

You must not knowingly introduce malicious or technologically harmful material or attempt to access the website, server or connected systems without authorisation.

13. Our responsibility for loss or damage

Nothing in these terms excludes or limits liability where doing so would be unlawful, including liability for:

Death or personal injury caused by negligence.
Fraud or fraudulent misrepresentation.
Any other liability that cannot legally be excluded or limited.

Subject to the above, we are not responsible for loss or damage arising solely from:

Reliance on general information published on the website.
Website unavailability, interruption or technical errors.
Viruses or harmful material outside our reasonable control.
Third-party websites or services.
Loss of profits, revenue, business opportunities, anticipated savings, goodwill or other indirect or consequential business loss.

Any liability relating to staffing services, employment, engagement or an assignment will be governed by the separate contract or documentation applicable to that relationship.

Nothing in these terms affects any legal rights that cannot be excluded or restricted.

14. Personal information

We process personal information collected through the website in accordance with our Privacy Policy and Candidate Privacy Notice.

Please do not submit confidential, sensitive or compliance documents through a public website form unless we have specifically instructed you to use an appropriate secure process.

15. Changes to these terms

We may revise these Terms of Website Use when our website, services or legal obligations change.

The updated terms will be published on this page with a revised “last updated” date. Your continued use of the website after an update will be subject to the version in force at that time.

16. Governing law and courts

These terms and any non-contractual dispute arising from your use of the website are governed by the laws of England and Wales.

If you use the website for business purposes, the courts of England and Wales will have exclusive jurisdiction over any dispute.

If you use the website as an individual, any mandatory legal rights you have in the country where you live will not be affected.

17. Contact us

Questions about these Terms of Website Use should be sent to:

Lancers Group Ltd
16 Sealand Road
Chester
CH1 4LB
United Kingdom

Email: [email protected]
Company number: 17406949
Registered in England and Wales